If a download does not respond or fails, common causes include a network interruption, a browser blocking the download, a large download, or a temporary service issue.
What to Do
- Confirm that the file status is Translation complete.
- Click download again and check whether a task appears in your browser's download list.
- Check whether your browser is blocking pop-ups or automatic downloads.
- Switch to a stable network and try again. Avoid repeatedly starting a large number of downloads at the same time.
- If downloading individual files is inconvenient, use the bulk download feature on the archived project details page or in the Document Library.