What Should I Do if a File Remains Pending Translation or Queued?

Common Cause

The platform can process a limited number of files at the same time. Files that exceed that concurrent processing limit wait in a queue.

What to Do

  1. On the project details page, check whether other files are currently being translated.
  2. Wait for the files being processed to finish. Queued files will then continue.
  3. Do not repeatedly create duplicate projects or submit the same file again, as this makes management and verification more difficult.